Cultivating new partnerships, maintaining and helping our customers grow their organizations and continuing to personalize our relationships is an on-going effort that historically makes us unique from the traditional finance company.
The focus and intentionality of our relationship building has played a significant role in our reputation and success, and while we are not the largest financial institution, we typically provide a larger financial menu.
This feature alone is reflected in pricing comparisons with our competitors, but it provides TIC the opportunity to more effectively individualize our services to our customers and differing industry needs.
We currently service a wide variety of different direct sales industries including Home Improvement (windows, roofing, siding, bath-in-a-day), Home Food Service, Energy Conservation products, Cookware, Memorial Monuments and Services, Water Filtration Systems and more.
In this department, using honest mid-west values, we pride ourselves on genuinely caring about our customers to help them prevent delinquency and maintain a good long-term credit status.
Because we are doing internal collections, it is very important that we cultivate good relationships.
We believe that people want to be current on their accounts and that no one really wants to be delinquent or past due.
Due to this belief, our staff are consistently trying to help you maintain your personal credit rating and will bend over backwards to try and help our customers.
Time Investment Company really cares about your long term credit status and the effects of delinquency on your personal accounts.
To this end, we strive to offer loan modifications to work with people when we can.
In fact, we often hear from former customers asking to use TIC when making another future purchase!
We consider this one of the highest complements!
Some of our other “stand out” Collection Department services include: